Shipping Policy

At Manstee, we are committed to providing a smooth and reliable delivery experience for all our customers. Please read the following shipping information carefully before placing your order.

Order Processing

All orders are processed after confirmation. Orders are generally prepared for dispatch within 1–2 business days.

Processing time may vary during promotional campaigns, holidays, or periods of high order volume.

Delivery Time

After dispatch, orders are usually delivered within:

  • Inside Dhaka: 1–3 business days

  • Outside Dhaka: 2–5 business days

Delivery times are estimated and may vary depending on the delivery location, courier service, weather conditions, public holidays, or other unforeseen circumstances.

Shipping Charges

Shipping charges may vary depending on the delivery location and order details. The applicable delivery charge will be shown during the checkout process or confirmed by our customer service team.

Delivery Address

Customers are responsible for providing a correct and complete delivery address and contact number when placing an order.

If incorrect information is provided, delivery may be delayed or additional delivery charges may apply.

Order Confirmation

After placing an order, our customer service team may contact you by phone to confirm the order.

Please ensure that the provided phone number remains active and reachable until the order is delivered.

Failed Delivery

If the customer is unavailable at the delivery address or refuses to receive a confirmed order, the order may be returned to our warehouse.

Repeated order cancellations or failed deliveries may affect the customer’s ability to place future Cash on Delivery orders.

Delayed or Damaged Delivery

Although we work with trusted courier partners, delays may occasionally occur due to circumstances beyond our control.

If you receive a damaged package, please contact us as soon as possible after receiving the order with relevant photos or videos.

Contact Us

For any shipping-related questions or assistance, please contact us:

📞 Phone: 01609676808

🌐 Website: https://manstee.com/

We are always happy to assist you with your order and delivery-related queries.